Processing Time
All orders are processed within 24 business hours (Monday–Saturday) from our Shenzhen warehouse. You will receive a shipping confirmation email with a tracking number as soon as your order leaves our facility.

Shipping Rates

• Free shipping on all orders over $30.00 USD.

• For orders under $30.00 USD, a flat rate of **$10.00 USD** will be applied at checkout.

Estimated Delivery Time
We ship worldwide, and the estimated delivery time is 7–12 business days for most major destinations (e.g., North America, Europe, Asia-Pacific).
Please note:

• Remote areas may take a few extra days.

• Customs clearance may cause occasional delays, which are beyond our control. We will do our best to assist you in tracking if any delay occurs.

Tracking
Every order includes a tracking number. You can track your parcel anytime using the link provided in your shipping confirmation email.

Customs, Duties, and Taxes
Please be aware that import duties, taxes, and customs fees are not included in our product or shipping prices. These charges are the buyer’s responsibility. We recommend checking with your local customs office for estimated costs before placing an order.

Undeliverable Packages
If a package is returned to us due to incorrect address provided by the buyer or multiple failed delivery attempts, we will contact you to arrange reshipment. Additional shipping fees may apply.

Contact Us
If you have any questions about your shipment, please email us at customer@sistersdiy.com or WhatsApp +86 13521422645. Always include your Order ID.