Sisters DIY values your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
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Personal details you provide: name, email address, shipping address, phone number, and payment information (processed securely via Shopify Payments or third-party gateways).
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Automatically collected data: IP address, browser type, device information, and browsing behavior via cookies to improve your shopping experience.
How We Use Your Information
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To process and fulfill your orders (including shipping, tracking, and customer support).
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To communicate with you about your order, updates, and promotional offers (only if you opt-in).
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To improve our website, products, and services based on analytics.
Data Sharing
We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers (such as shipping carriers, payment processors like Shopify Payments and PayPal, and email platforms) solely for order fulfillment and communication. These providers are contractually obligated to protect your data.
Data Security
We implement industry-standard security measures (SSL encryption, secure servers) to protect your information. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal data at any time. To do so, contact us using the details below. You may also opt out of marketing emails by clicking the “unsubscribe” link in any promotional email.
Cookies
We use cookies to remember your preferences and analyze site traffic. You can disable cookies in your browser settings, but this may affect some site functionality.
Contact Us
If you have any privacy-related questions, email us at customer@sistersdiy.com or WhatsApp +86 13521422645.